| Description |
| Manufacturer: | Hewlett Packard Enterprise |
| Manufacturer Part Number: | H40A9PE |
| Manufacturer Website Address: | https://www.hpe.com/au/ |
| Brand Name: | HPE |
| Service Name: | Pointnext Tech Care Basic - Post Warranty |
| Product Type: | Warranty |
| Service Information |
| Service Main Type: | Maintenance |
| Service Characteristic: | Parts & Labour |
| Service Description: | 9x5xNext Business Day |
| Provided Support: | - Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- Remote Diagnosis
- New Releases Update
- Visual Remote Guidance
|
| Service Response Time: | Next Business Day - Parts and Labor (distance from customer site - 100 miles) |
| Service Location: | On-site |
| Service Duration: | 2 Year |
| Product Supported: | HPE 803861-291, 803861-B21, 803861R-B21, L1K65A, L1K65B, L3L00A, L3L00B, L3L01A, L3L01B |