| Description |
| Manufacturer: | Hewlett Packard Enterprise |
| Manufacturer Part Number: | H78U4E |
| Manufacturer Website Address: | https://www.hpe.com/au/ |
| Brand Name: | HPE |
| Service Name: | Pointnext Tech Care Basic - Extended Service |
| Product Type: | Service |
| Service Information |
| Service Main Type: | Maintenance |
| Service Characteristic: | Parts & Labour |
| Service Description: | 9x5xNext Business Day |
| Provided Support: | - Phone Support
- Visual Remote Guidance
- Parts Replacement
- New Releases Update
- Remote Diagnosis
- Knowledge Base Access
- Web Support
- Repair
|
| Service Response Time: | Next Business Day - Parts and Labor |
| Service Location: | On-site |
| Service Duration: | 5 Year |