|  Description  | 
 | Manufacturer: |  Hewlett Packard Enterprise | 
 | Manufacturer Part Number: |  HX5N1PE | 
 | Manufacturer Website Address: |  https://www.hpe.com/au/ | 
 | Brand Name: |  HPE | 
 | Service Name: |  Pointnext Tech Care Basic - Post Warranty | 
 | Product Type: |  Warranty | 
|  Service Information  | 
 | Service Main Type: |  Maintenance | 
 | Service Characteristic: |  Parts & Labour | 
 | Service Description: |  9x5xNext Business Day | 
 | Provided Support: |  - Parts Replacement
 - Repair
 - Phone Support
 - Web Support
 - Knowledge Base Access
 - New Releases Update
 - Remote Diagnosis
 - Visual Remote Guidance
 
  | 
 | Service Response Time: |  Next Business Day - Parts and Labor (distance from customer site - 100 miles) | 
 | Service Location: |  On-site | 
 | Service Duration: |  2 Year | 
 | Product Supported: |  HPE BB955A, BB955AR |