| Description |
| Manufacturer: | Hewlett Packard Enterprise |
| Manufacturer Part Number: | U6WD2E |
| Manufacturer Website Address: | https://www.hpe.com/au/ |
| Brand Name: | HPE |
| Service Name: | Care Pack - Extended Warranty |
| Marketing Information: | HP Hardware Support Onsite Service with accidental damage protection provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. |
| Product Type: | Warranty |
| Service Information |
| Service Main Type: | Maintenance |
| Service Sub Type: | |
| Service Characteristic: | Parts & Labour |
| Service Description: | 9x5xNext Business Day |
| Provided Support: | - Remote Diagnosis
- Repair
- Accidental Damage Protection
- Parts Replacement
- Phone Support
- Hardware Support
|
| Service Response Time: | Next Business Day - Onsite Repair |
| Service Location: | On-site |
| Service Duration: | 3 Year |
| Product Supported: | - HP Notebook
- HP Home Laptop PCs
- HP Home Desktop PCs
- HP Home Monitors
- HP Audio/Multimedia and Communication Devices
|