Hewlett Packard Enterprise (HA5C2PE) HPE 2Y PW FC 24x7 DL180 Gen9 SVC

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

• Physical
• Electronic

• Remote Diagnosis
• Software Support
• Repair
• Escalation Support
• Remote Technical Support
• Collaborative Call Management
• Defective Media Retention
• Comprehensive Defective Material Retention
• New Releases Update
• Web Knowledge Base Access
• Phone Support
• Parts Replacement